Privacy Policy

Who we are

This Privacy Policy explains how James Fredrick Menefield, doing business as Menefield Superior Paralegal Services (“I,” “me,” or “my”), collects, uses, and protects personal information through www.menefieldlaw.com (the “Website”) and through my intake form.

I am a Legal Document Assistant registered in the County of Los Angeles (Registration No. 2025170936, expires August 18, 2027). I am not an attorney. I can only provide self help services at your specific direction. Communications with me are not protected by the attorney-client privilege. I treat your information as confidential as described in this policy.

Information I collect

Information you give me. When you fill out my intake form, email me, call me, or become a client, I may collect:

  • Your name, phone number, email address, and mailing address
  • The type of document or service you need, and your county and court
  • Any court deadlines or case numbers you share
  • Information about other people in your matter (for example, a spouse, child, landlord, or other party) that you choose to provide so I can prepare your documents
  • If you become a client, the information needed to complete your documents, which may include sensitive information such as dates of birth, financial information, criminal history, or family information
  • Payment information, which is processed by my payment provider [name, for example Square or Stripe]. I do not store full card numbers.

Please do not send sensitive information (such as Social Security numbers, full financial account numbers, or detailed case facts) through the intake form or by regular email. I will tell you a safer way to share it if your documents require it.

Information collected automatically. When you visit the Website, my website host and its service providers may automatically collect technical information such as your IP address, browser type, device type, pages visited, and the date and time of your visit. 

How I use your information

I use personal information to:

  • Respond to your questions and requests
  • Prepare a quote and a written contract
  • Prepare, file, and serve your documents at your direction
  • Communicate with you about your documents, appointments, and payments
  • Keep records required by law and by my registration as a Legal Document Assistant
  • Improve and secure the Website

I do not sell your personal information. I do not share it with others for their own marketing.

When I share your information

I share personal information only:

  • With courts and agencies, at your direction, when I file or serve documents for you
  • With service providers who help me run my business, such as my website host (Webador), my intake form host (Google), my email provider, my payment processor, and process servers. They may use your information only to provide their services to me.
  • When required by law, for example to respond to a subpoena, court order, or a request from the county clerk that registers Legal Document Assistants, or to make a claim against my bond
  • To protect rights and safety, when I believe in good faith that disclosure is needed to prevent harm or fraud
  • With your permission, in any other situation

How long I keep your information

I keep client files for three (3) years after your matter ends, or longer if the law requires, and then securely destroy them. If you contact me but do not become a client, I keep your inquiry for up to ninety (90) days.

How I protect your information

I use reasonable safeguards to protect your information, including password-protected accounts, secure (HTTPS) web forms, and locked storage for paper files. No method of sending or storing information is completely secure, so I cannot guarantee absolute security.

Your choices and rights

  • You may ask to see, correct, or delete the personal information I hold about you by contacting me. I will respond within a reasonable time. I may keep records I am required by law to keep.
  • You may stop receiving non-essential emails from me at any time by replying “unsubscribe.”
  • You can set your browser to refuse cookies. Some parts of the Website may not work as well if you do.

California residents. California’s “Shine the Light” law (Civil Code Section 1798.83) lets you ask whether a business shared your personal information with third parties for their direct marketing. I do not share personal information for that purpose. Based on its size, my business is not currently required to comply with the California Consumer Privacy Act, but I will honor reasonable requests to access or delete your information as described above.

Do Not Track

Some browsers send “Do Not Track” signals. The Website does not currently respond to Do Not Track signals, because there is no common industry standard for them. 

Children’s privacy

The Website is not directed to children under 13, and I do not knowingly collect personal information from children through the Website. When I prepare documents that involve minors (for example, a custody form or a minor’s name change), I collect that information from the parent or guardian.

Links to other websites

The Website may link to other sites, such as the California Courts self-help center or LinkedIn. I am not responsible for the privacy practices of those sites.

Changes to this policy

I may update this policy from time to time. When I do, I will change the effective date at the top of this page. If the changes are significant, I will post a notice on the Website.

Contact me

If you have questions about this policy or your personal information, contact:

James Fredrick Menefield
Menefield Superior Paralegal Services
201 N. Brand Blvd., Suite 200
Glendale, CA. 91203
Phone: (818) 913-5476
Email: james.menefield@menefieldlaw.com